Shreya Tyagi 53/3A sector 2, DIZ area, kalibari marg, New Delhi +91 9315254656 shreyatyagi2425@gmail.com Skills Technical Skills Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Canva (basic graphic design), digital marketing (foundational knowledge) Recruitment & HR: Recruitment, bulk hiring, employee relations, policy compliance, onboarding Interpersonal Skills Communication skills, interpersonal skills, problem-solving abilities Summary I’m a dedicated and adaptable professional with experience across human resources, travel advising, and client-focused roles. I have a strong background in recruitment, onboarding, employee relations, and policy compliance, along with hands-on experience in planning and managing travel arrangements. Over the years, I’ve also developed solid skills in customer service, client relationship management, and sales. Known for being detail-oriented, proactive, and solution-driven, I enjoy working with people and take pride in delivering high-quality, dependable support in every role I take on. Experience Tripcure Travel Advisor Feb 2025 - Present Assisted clients in planning and booking personalized travel itineraries, including flights, accommodations, and activities Provided expert recommendations on destinations, local attractions, and travel regulations Managed visa applications, travel insurance, and other essential travel documents Handled customer inquiries, resolved travel-related issues, and ensured high customer satisfaction Stayed updated on travel trends, airline policies, and COVID-19 travel restrictions to provide accurate information Negotiated with travel vendors to secure the best rates and exclusive deals for clients Used booking platforms and digital tools to manage reservations and itineraries efficiently Built strong relationships with clients, resulting in repeat business and positive referrals Education BHAI JOGA SINGH PUBLIC SCHOOL 12th Grade- CBSE board (2022) CL.BHALLA DAYANAND MODEL SCHOOL10th grade- Cbse board (2020) Volunteering Pratyek https://pratyek.org.in/ Volunteered with Pratyek, an NGO dedicated to social impact and child rights advocacy. Achievements Participated in a closed-door interaction with Ayushmann Khurrana, organized by UNICEF Interviewed Mr. Justin Forsyth (UNICEF’s Deputy Executive Director) and Mrs. Stuti Kakkar (Chairperson, NCPCR) on World Children’s Day for Doordarshan National Hosted a panel discussion featuring Mr. Sachin Tendulkar, Mr. Justin Forsyth, Ms. Ruseel, and Dr. Commander Kartikay Saini (Chairman, Special Olympics Bharat)