Sapna Verma | HR Generalist and Manager | | Dwarka Mor, New Delhi – 110059 | +91-7303125617 | sapnaverma861@gmail.com | ABOUT ME As an HR Generalist and Manager with two years of experience, I specialize in planning, coordinating, and directing the administrative functions of an organization. My role involves overseeing the recruitment, interviewing, and hiring of new staff, consulting with top executives on strategic planning, Onboarding, Development, employee relations, manage as well as employee life cycle and serving as a vital link between management and employees. While also fostering a positive and productive work environment. EDUCATION Mahatma Gandhi Kashi Vidyapith University, Varanasi Bachelor of Computer Application 2015-2018 12 th Passed from UP Board 2012–2014 10 th Passed from UP Board 2010-2012 EXPERIENCE HR Generalist and Manager, Hoog Software Pvt. Ltd. – Delhi, India March 2023 – December 2024 Recruiting, Hiring, and Onboarding:  Identify hiring of new staff.  Developing job descriptions and posting openings.  Sourcing and screening candidates.  Conducting interviews and making hiring decisions.  Onboarding new employees.  Acknowledging all the necessary documents and ensuring a smooth transition.  Generate Offer letters, Contract letters or Bond agreements for the selected candidates issue them. Employee Relations:  Addressing employee concerns and resolving disputes.  Facilitating open communication between employees and management.  Ensuring compliance with employment laws and regulations.  Promoting a positive and inclusive work environment. Training and Development:  Identifying training needs.  Developing programs to enhance employee skills.  Evaluating the effectiveness of training program. HR Operation:  Issuing the PIP Letter, Warning letter (Based on performance and discipline).  Ensure resignation letters are received for employees who intend to leave.  Conduct exit interviews in specified formats and share with appropriate managers  Handling F&F statement, Termination Case, ZTP Case as per company policies.  Follow up for clearance certificate and ensure final settlement is done within standard agreed timeline.  Ensure the accuracy and confidentiality of employee records.  Respond to employee inquiries and provide effective support in resolving any issues. Other Responsibilities:  Managing HR system and database.  Managing employee attendance and leave.  Implementing and maintaining workplace policies.  Managing employee engagement and retention.  Monitor employee attendance, maintain detailed leave records, and oversee the performance appraisal process. HR Intern, Hoog Software Pvt. Ltd. – Delhi, India September 2022 – March 2023 HR Recruiter and Executive, Anantamaya Opportunity Pvt. Ltd. – Delhi, India March 2022 – August 2022  Collaborate with management to determine new position requirements, actively contribute to planning the recruitment cycle, and execute the implementation of these plans.  Demonstrate proficiency in utilizing job portals such as Job Hai, Apna Jobs, Quiker.com, WorkIndia.com, Naukri, and Indeed.  Finding the right person for the according the openings.  Communication with candidate and clients.  Review candidate applications and profiles thoroughly.  Communicate with candidates and convene for the interview for better opportunity, If candidate level is Good.  Schedule interviews on the behalf of the HR team.  Provide detailed candidate feedback to the HR department.  Handling the candidate & clients. SKILLS  Recruitment and Talent Acquisition  Training and Development  Interviewing skills  Performance Management  Communication and leadership  Team building  Strong networking and communication skills  Employee relations  Strong problem-solving