CONTACT Address A-56, Block-A, Sector-15, Noida. Phone +91-7082614436 Email-brijesh.web@outlook.com Language Hindi , English  Skills  Information Security Policies  Time management abilities  Information Security  Project Planning  Department management  User Support  IT Budgeting  Network Administration  IT Infrastructure Planning  Problem-Solving  IT Asset Management  Disaster Recovery Planning  Teamwork and Collaboration  IT risk management  Application support  Time Management  System Integration  Clerical Support  Data Management  Troubleshooting OBJECTIVE Seeking a position in an organization that provides me ample opportunity to explore & excel while carving out the niche for personal, professional as well as organizational goals. WORK HISTORY July-2024 – Present IT MANAGER Multitex Filtration Limited Noida-201304 May-2022 -July2024 IT MANAGER Lahag & Company New Delhi-110034. May-2014 – May-2022 Senior Engineer IT Oasis Commercial Pvt. Ltd. Ambala Haryana. (Oasis Group Of Companies ). Roll & Responsibilities  SAP Hana ERP training provides to end user.  Conversion from non-SAP Systems and Gap Analysis.  Implementation Services and System Customization.  Post-Implementation Maintenance and Support.  System Documentation / End-User Training  Implemented and maintained technology and software budget.  Conducted regular audits of IT systems to ensure compliance with industry standards and regulations.  Liaised with other departments to minimize network interruptions and possible downtimes.  Enhanced IT infrastructure by implementing new software solutions and hardware upgrades.  Streamlined internal processes for increased efficiency through automation and workflow improvements.  Optimized server performance by conducting routine maintenance tasks such as updates, patches, and backups.  Provided exceptional customer service while troubleshooting technical issues for endusers both in-person and remotely.  Coordinated secure system access of users to various department systems and platforms.  Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.  Implemented cybersecurity measures to protect company data and maintain system integrity.  Ensured smooth day-to-day operations by maintaining robust network connectivity across multiple locations.  Standardized device configurations across all departments for consistent user experience. BRIJESH  Reduced downtime by proactively identifying potential risks in the IT environment and implementing corrective actions.  Oversaw development and implementation of improvements to support network operations.  Proven ability to learn quickly and adapt to new situations.  Completed paperwork, recognizing discrepancies and promptly addressing for resolution.  Passionate about learning and committed to continual improvement.  Provided professional services and support in a dynamic work environment.  Identified issues, analyzed information and provided solutions to problems.  Participated in team projects, demonstrating an ability to work collaboratively and effectively.  Worked flexible hours across night, weekend, and holiday shifts.  Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.  Streamlined communication between engineering and other departments, fostering collaboration and synergies across the organization.  Defined engineering problems, collected data, and established facts and drew conclusions to solve project issues.  Implemented new strategies to reduce costs and improve efficiency of engineering team.  Led engineering teams to successfully complete projects on time and within budget. EDUCATION B.E in Computer Science & Engineering from Delhi Institute of Management & Engineering Studies-2019. 3 Years Diploma in Computer Science & Engineering from Haryana State Board of Technical Education Panchkula-2012. Matriculation Exam Passed from Bhiwani Board Haryana-2004. PERSONAL INFFORMATION  Total Experience: 9 years 0 4months  Father's Name: Late. Shri Rudal Parsad  Mother's Name: Radhika Devi  Date of Birth: 06-07-1990  Marital Status: Bachelor  DECLARATIONS I hereby declare that all the information provided here are correct to the best of my knowledge. Date : 24-09-2024 Place New Noida BRIJESH